Etricom Solutions

Specialists in providing converged communications and contact centre solutions for businesses across different industry segments.

Solutions

We deliver end-to-end unified communications and contact centre solutions to meet our clients’ business needs.

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Services

Our team of trained and experienced consultants provide comprehensive services to fulfill delivery of solutions tailored to meet your business objectives.

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Custom App

We customize and develop custom application based on customer specific requirements.

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About Us


We Are
UC/Contact Center Specialist

Etricom Solutions is established by a team of telecommunications and contact centre specialists with over 30 years of combined experience delivering pertinent solutions to a broad base of clients that span across different industries; including but not limiting to banking & finance, manufacturing and logistics services.

We provide end-to-end ‘solutioning’ from pre-sale consulting to solution designing and architecting, to solution build and testing to delivery and post-delivery support services.

Our team of consultants has real life experience delivering full lifecycle projects successfully for large MNCs across the globe.

Custom Application

LiveStreamer-Pro

A custom application that convert from any analog or digital source into G.711 streams to Cisco IP phones.

Cisco Genesys CTI Connector

A lightweight CTI application that facilitates call centre agents’ Login/Logout actions over the Cisco IP Phones.

Telephony / Unified Communications Solutions

We deliver end-to-end telephony communications based on customers' requirements.

Contact Center Solutions

Our consultants are trained in the methodology and technical skills of delivering contact centre solutions

Telephony Performance Load Test

It is an essential (but often negleted) component for a successful and smooth telephony and/or contact center deployment.

And many more...

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