Enterprise Voice Recording & Business Intelligence

In today’s fast-paced business environment, voice recording and logging have become essential — not only for compliance and dispute resolution, but also for coaching, quality assurance, and business intelligence.

ASC Technologies, a global leader in voice recording and analytics, to deliver state-of-the-art solutions for complex and regulated infrastructures. ASC’s platforms offer seamless integration with leading telecommunication providers, including:

Alcatel-Lucent Enterprise, Airbus, Avaya, BT, BroadSoft, Cisco, IPC, Microsoft, Mitel, and Unify.

These solutions are purpose-built for industries such as:

Etricom Solutions is a certified ASC partner with over 13 years of proven experience in the implementation and support of ASC voice logging solutions for large-scale, high-volume contact centers in Singapore.

Our track record reflects a deep understanding of complex telephony environments and a commitment to delivering reliable, scalable, and compliant recording systems tailored to enterprise needs.

Our deep technical expertise and hands-on experience enable us to deliver customized enhancements — including CTI (Computer Telephony Integration) data tagging — that significantly improve the efficiency, accuracy, and speed of recording retrieval and playback.